Shipping and Despatch

Shipping

UK CUSTOMERS

£5 - Royal Mail Special Delivery Guaranteed, 1-2 days

Free shipping on orders over £100

INTERNATIONAL CUSTOMERS

£10 - Royal Mail International Tracked and Signed, 3-12 days

Free shipping on orders over £200

Please note: International orders may incur import charges as per the laws of that state / country and are the customer’s responsibility. 

Despatch Times

All jewellery in the "Ready-Made" section is in stock and will ship within 5 days. All "Made-to-Order" pieces will take up to 15 days to ship. If your order contains both types I will wait and ship all items together - if you would like them shipped separately please contact me to arrange.
Despatch times are not guaranteed but if any delay occurs out of my control I will email you to keep you updated. If you are ordering for a special occasion please feel free to add a note at check out with the date required and of course I will do my best to help meet your deadline.
"Pre-order" items will specify the production timeframe within their individual descriptions.

Tracking & Insurance

All orders over £25 are shipped with tracking and insurance. You will be sent a tracking number when your order has shipped. Please be aware that the level of tracking can depend on your country's postal system and how often they scan an item.
If your parcel does not arrive within the specified timeframe please use the tracking to determine the last known location and make an enquiry to your post office. If your item has not arrived after 30 days please contact me and I will investigate.